Our goal is that you are 100% satisfied with your purchase. We are a non-profit organization that relies on the word of mouth and support of our customers to grow! We will not stop working with you until you feel completely satisfied with your purchase. 

Resolving Issues

If your Boolean Girl product is not working to your satisfaction we request that you work with us to resolve any issues before your return the product. You may contact us through the website or via email at support@booleangirl.org. If we cannot resolve material and workmanship issues in the product we will replace the product or provide a full refund.

Returns

To help us keep prices as low as possible: Used items are not eligible for return.

 

Change of mind refunds, store credits, or exchanges are only offered with pre approval and will be charged a 15% restocking fee.  The customer will be responsible for the shipping fees in such cases.

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How to return product:

Notify us via e-mail at support@booleangirltech.com and provide the order details: Order number, email address associated with the order. and reason for return.
You must return the product(s) to us in original packaging using a tracked mail service. We will send you a return address within 15 days of you emailing us, notifying us of your intent to return.
In order to maintain our low prices, you will be responsible for the cost of returning the product(s) to us unless the return is due to a malfunction and our teach staff have approved the return. 

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